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Privacy statement

Carve Ceramics B.V.

To provide our services, Carve Ceramics B.V. (‘we’) processes personal data in a number of cases. We respect your privacy and handle personal data carefully and securely. This privacy statement explains which data we process, why we do so and what your rights are.

Who we are

Carve Ceramics B.V., Kloosterweg 1b, 4421 PV Kapelle, the Netherlands (Chamber of Commerce 68897502), is responsible for the processing of personal data as described in this privacy statement. You can reach us at info@carveceramics.nl or +31 (0)85 303 8348.

Which personal data we process

We process personal data:

  • when you use our services: your name, address, telephone number, email address and organisation name;
  • when you contact us, for example by email, telephone or the contact form on our website: the data you provide yourself, such as your name, company name, email address, telephone number and your message;
  • when you register for an event through our website: your name, email address, telephone number and organisation name;
  • when you apply for a job through our website: your name, contact details, CV, motivation and any other information you send us;
  • when you visit our website: technical data such as your IP address, browser type and the pages you view;
  • other data you provide to us yourself in correspondence, by telephone or in person.

Minors

Our website and services are not intended for persons under the age of 16. We do not knowingly collect data from minors without the consent of a parent or guardian. If you believe we hold such data, please contact us at info@carveceramics.nl and we will delete it.

Why we process data and on what legal basis

We only process personal data when there is a legal basis for doing so: your consent, the performance of a contract, a legal obligation or our legitimate interest. We use your data to:

  • answer your questions and send you the information you requested;
  • prepare quotations and to carry out, deliver and install orders;
  • invoice our services and process payments;
  • establish and maintain relationships with our clients;
  • organise meetings and events;
  • handle job applications;
  • inform you about our services and products, if you have given your consent or are a client of ours;
  • operate and improve our website;
  • comply with legal obligations, such as the statutory retention period for tax purposes.

How long we keep data

We do not keep personal data longer than necessary for the purpose for which it was collected, unless the law requires us to keep it longer. For example, we keep financial records for seven years because of the statutory retention period for tax purposes. We delete applicants’ data no later than four weeks after the application procedure has ended, unless you consent to us keeping it longer.

Sharing with third parties

We never sell your data to third parties. We only share data when this is necessary to perform our agreement with you or to comply with a legal obligation. We also work with service providers who process data on our behalf, such as the supplier of our business system and this website (Odoo) and of our email (Microsoft 365). We have made agreements with these parties to ensure the same level of security and confidentiality. We remain responsible for this processing.

Security

We take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration of personal data. If you feel your data is not properly secured or there are indications of misuse, please contact us at info@carveceramics.nl.

Your rights

You have the right to access, correct or delete your personal data. You can also withdraw your consent, object to the processing and ask us to transfer your data to you or to another organisation. Please send your request to info@carveceramics.nl. To make sure the request comes from you, we may ask you to verify your identity. We will respond as soon as possible, and in any case within four weeks.

If you are not satisfied with how we handle your data, you can lodge a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).

Cookies

Our website uses functional cookies that are needed for the website to work properly, for example to remember your language and cookie preference. We only place other cookies with your consent, which you give or refuse through the cookie notice on your first visit. You can read more in our cookie policy. You can also delete or block cookies at any time in your browser settings.

Links to other websites

Our website contains links to websites of other organisations, such as our clients and partners. We are not responsible for how those organisations handle personal data. Please read the privacy statement of the website concerned.

Changes

We may update this privacy statement. The most recent version is always available on this page. This version dates from November 2026.

Questions

Do you have questions or comments about this privacy statement or about how we handle your data? Please send an email to info@carveceramics.nl.